Progress releases claim statistics for life and critical illness products
Mon, 23 Nov 2009
Progress, Royal Liver's online protection service, paid out 90 per cent of life only claims in the first 10 months of the year.

The insurer has never released any statistics before for life and critical illness (CI) products and it forms part of Progress' fifth anniversary. The statistics also revealed that within the same time period, 86 per cent of CI claims were paid and 14 per cent were declined for not meeting the definition.

According to the statistics, there weren't any CI claims declined due to non-disclosure . In total, Progress paid out £7.5m to customers in the 10 months.

Martin Gwilliam, chief underwriter at Progress for Royal Liver, said: "Considering our short tenure in the protection market, we are happy with the way our book is developing. What is particularly heartening is that we have not rejected any CI claims this year due to non-disclosure. This highlights that we have a robust application process in place."
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