Car retailers fined for selling unsuitable PPI policies

Wed, 03 Sep 2008

Five motor dealers have been fined by the Financial Services Authority (FSA) for serious failings in the sale of payment protection insurance (PPI).

More than 2,000 customers were put at risk of being sold a PPI policy that was unsuitable and the retailers face a combined fine of over £175,000.

PPI was sold alongside car and motorbike loans by GK Group Limited, George White Motors Limited, Ringways Garages (Leeds) Limited, Ringways Garages (Doncaster) Limited and Park’s of Hamilton (Holdings) Limited. However, none of the five firms gathered sufficient information from customers, including medical conditions, existing insurance cover and employer benefits. The firms also failed to monitor the standard of the advice given by sales staff.

As a consequence of the FSA’s investigation, some of the firms have stopped selling PPI and have also written to those customers that have been affected and offered compensation, which was taken into account by the regulators when setting its fines.
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